Privacy Policy

At cvwriting.my, we understand that privacy is important to you. We have posted this privacy policy to let you know that we safeguard your personal information and do not share it with any unaffiliated third parties for marketing purposes.

Effective on Feb 1, 2021

We ask for and require certain personal and identification information in order to operate cvwriting.my. We will never share, sell, disclose, or otherwise use your personally identifiable information other than to provide you the services you have requested. Any personal data that is acquired or stored by cvwriting.my is for resume writing purposes only. By purchasing a service from our site, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to edit, modify, adapt, reproduce, publish, translate, create derivative works from, distribute, and display such content, minus any personally identifiable information. Any personal data that is acquired or stored by cvwriting.my is for resume writing purposes only.

We collect the following personal information from you such as Contact Information such as name, email address, mailing address, phone number and Billing Information such as credit/debit card number and billing address for

  • Fulfilling your order
  • Sending you an order confirmation
  • Sending you requested product or service information.
  • Responding to customer service requests
  • Sending you a newsletter
  • Sending you marketing communications
  • Responding to your questions and concerns
  • Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

  1. Refund Policy and Satisfaction Guarantee
  2. Effective as of Feb 1, 2021
  3. Refund Policy

If you’re unsatisfied with your order, please contact a customer service representative who will assign you to a new writer to better meet your needs. We do not offer cancellations or refunds unless otherwise agreed at our sole discretion. Refunds or reassignment will not be granted after 30 days following the order completion date. Immediately after an order is placed, a professional writer is assigned to the account. The writer will then analyze the content on the online form and begin drafting the customized documents. For this reason, we are unable to offer refunds for requests made 2 or more hours after an order is placed. However, customers requesting a refund within 2 hours of placing an order will receive a full refund.

Notification of Refund/Satisfaction Guarantee Statement Changes

We may update this Refund/Satisfaction Guarantee statement to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Personal Information Collected
  • When you register an account, use our services, use our Interactive Forum, or make a purchase, you voluntarily share certain Personal Information with us (e.g., your name, e-mail address, address, mobile number, and/or credit card information).
  • You can provide us with additional Personal Information (e.g., regarding your employment history, skills and work interests) when you view and interact with our features, and functionality, including posting your CV, career profile, cover letters or other information on the Site.
Tracking Technologies (Cookies)
  • We use tracking technologies such as cookies and other similar technologies to measure usage and provide information that will be of most interest to you.
  • We can collect additional information from you if you access our Sites through a mobile device (e.g. unique device identifier, device’s operating system, mobile carrier).
  • You can also provide us with information when interacting with our content through or linking to third-party social media sites, plug-ins, or applications.
Uses, Retention and Storage
  • To operate our Site and contact you and third parties at your request.
  • You agree that we can use the information as long as you have an account for the time and reasons outlined in this Privacy Policy.
  • Our other services of the company can also use informations.
Disclosure of Information
  • By using this Site you agree that we can share your Personal Information and other information we collect with the following entities: (1) Kuvion and the rest of our Corporate Family; (2) our service providers; (3) other entities, such as potential employers or job posting third party websites; (4) legal and law enforcement; (5) others if there is a change of control; (6) ad networks; (7) companies in the mobile app industry; and (8) social networks.
Your Information Choices
  • You can control how and when you want to receive notifications from Bold on the Site or by following instructions within the notices you receive.
Access and Review Options
  • You can change your information at any time by editing your profile, updating or deleting content that you have posted, or by closing your account. You can also ask us for additional information we have about your account at contact@Kuvion.co
  • We will retain certain information if required by law.
Notification Regarding Updates
  • You agree that we can notify you about material changes to this Privacy Policy by posting notices on this Site.

Direct marketing:

We use your personal information to send you direct marketing communications about our products, services or promotions from site and our corporate family along with ties up that may be of interest to you or our related services. This may be via email, post, SMS, telephone or targeted online advertisements.

In most cases our processing of your personal information for marketing purposes is based on our legitimate interest, although some cases (such as where required by law) will be based on your consent. You have a right to prevent direct marketing of any form at any time – this can be exercised by following the opt-out link attached to each communication or by sending an email to contact@Kuvion.co with subject line Direct Marketing. We take steps to limit direct marketing to a reasonable and proportionate level, and to send you communications which we believe may be of interest or relevance to you, based on the information we have about you.

European Union General Data Protection Regulation [Link]

Provider complies with the General Data Protection Regulation (“GDPR"). As such, Provider affords to all European data subjects their respective data privacy rights to the extent they are applicable.

Provider affords to all European data subjects their respective data privacy rights to the extent they are applicable including: (i) right to rectify inaccurate data; (ii) right to erasure (deletion of your Personal Information); (iii) right to restrict processing of your Personal Information; (iv) right of data portability; and (v) right to object. You can exercise any of these rights by contacting us at contact@kuvion.com with subject with GDPR. In order to safeguard your Personal Information from unauthorized access, we can ask that you provide sufficient information to identify yourself prior to providing access to your Personal Information.

In certain situations, and subject to applicable law, Provider will not be able or obliged to comply with part or all of your individual requests. Please note that we have the right to refuse and/or charge a monetary fee for requests which are manifestly unfounded or excessive, for example due to their repetitive character. If you have unresolved concerns, you have the right to complain to an EU Supervisory Authority.

Providing your information to us is optional, but it can impact our ability to offer the Service to you. For example, if you do not provide your complete Personal Information, we will not always be able to respond to your request in a timely manner.

Third Parties

Our Site can contain links to other third-party websites and Provider can provide products and services that share information with third party sites for your job search. We are not responsible for the privacy practices or the content of these third-party sites so it is important to familiarize yourself with their privacy policies before providing your Personal Information.

Information Security

We maintain appropriate technical, physical, and administrative security measures designed to protect the security of your information against loss, misuse, unauthorized or accidental access, disclosure, copying, use or alteration. However, no method of transmission over the Internet or method of electronic storage is totally secure. Therefore, we cannot guarantee its absolute security. If you would like to contact our Data Protection Officer please send an email to contact@Kuvion.co with subject line DTO

Contact

  • Questions about our Privacy Policy or about our handling of your information can be sent to contact@kuvion.co or as otherwise set forth in the Privacy Policy.

Revision policy

The customer is provided with a revision service that is free of charge to ensure satisfaction with the product. The Quality Assurance Department has the right to refuse revision or multiple revisions based on changes to the original order, multiple requests for revision, abuses of the revision policy and abuse toward the writer. Once a product is finished, the revision requests must comply with the original order. Anything else will be considered a violation of the policy. Revision will be provided free of charge when the requirements fall within the guidelines. When they don’t, the Quality Assurance Department can decline the revision request. cvwriting.myis allowed to contact the customer via email regarding discount offers, helpful services and special offers. When an order is placed, the customer gives permission for the company to make contact via text messaging or SMS services. cvwriting.my can also change any SMS message without letting the customer know for the purpose of offering specials and discounts. cvwriting.my is not responsible for any charges accrued to the customer’s account as a result of the SMS or text messaging.

Testimonial Submission

If you submit a testimonial in cvwriting.my, you agree, give permission and grant any necessary license to us to use it, but you agree we are under no obligation to use any testimonial submitted. We may use testimonials in whole or in part, but in any use, will identify you only by first name, last initial, city and state. We reserve the right to review, correct grammatical or typing errors, and edit or summarize testimonials prior to use. If you do not agree with any of these conditions, do not submit a testimonial to us.

Termination

This agreement is effective until terminated by cvwriting.my, or its parent company, Kuvion Technologies pvt ltd, at any time without notice. cvwriting.my has the right to terminate any order in cases where there is failure by the customer to communicate properly or when fraud is suspected. In such cases, reimbursement is not guaranteed. This works on a case by case basis and is determined by several factors. cvwriting.my reserves the right to take appropriate action based on the case at hand.

Notification of Terms Of Service Statement Changes

We may update this Terms of service statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

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